Return and Exchange Policy

At Oriflame Sweden Kenya customer satisfaction is important to us. Kindly read our policy carefully before making any purchase.

1. All sales are final. Goods once bought and paid for cannot be returned or refunded.
2. Product exchange requests are only accepted within 8 hours after payment, provided the order has not yet been dispatched and is still in our warehouse.
3. No cash refunds will be issued after payment under any circumstances, no electronic returns will be issued.
4. Requests for product changes must be sent through email within 8 hours of purchase. Any requests received after 8 hours will not be accepted, and the original order will be processed for delivery.
5. By placing an order with us, you acknowledge and agree to this Return & Exchange Policy.

“We reserve the right to refuse any exchange request that does not comply with the above conditions.”

 “I have read and agree to the Return & exchange policy.